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How It Works

Place an order

Provide us with the details and requirements

Ordering is easy and convenient! Simply select your turnaround speed, provide us with a relevant description of your document, and then upload your document. Then you will be taken to our contact and billing information page. After entering the necessary information click the confirm order button and you're finished.

We accept phone orders at 888-833-8385. Our customer service specialists are available every day 8 a.m. to 10 p.m. CT to answer your questions. We'd love to talk to you! We accept orders online 24/7.

We accept orders online 24/7, and we offer as fast as 30 to 60 minute turnaround for small documents. If you need your order before the turnaround time you selected, please call customer service at 888-833-8385 during live customer service hours. Our live customer service hours are every day 8 a.m. to 10 p.m. CT. We will do everything we can to accommodate your request.

Orders can be placed online using Visa, MasterCard, American Express or Discover Cards. We also accept PayPal.

Submit payment

  • Secure online payment system
  • In some cases your payments will be authorized by phone

No, we do not charge sales tax.

BestEssays has no minimum requirement for the number of words in your document. However, we do have minimum order charges starting as low as $5.77 for 7-day turnaround.

We use your birth date as the password for you to use to download your document when your order is complete. We also use your birthdate so that we can send you a Happy Birthday message on your birthday!

Will I get an e-mail confirmation after I place my order?

  • Upload additional materials
  • Interact with Customer Support Representatives or the writer

Yes, you will immediately receive an e-mail confirmation of your order.

We care about your privacy and the privacy of our writers. That is why it is only possible to contact the writer via the messaging system in your personal account (i. e. profile). We ask you to use it as the only way of reaching your author.

Yes, you will receive an e-mail as soon as your order is completed.

Satisfaction Guarantee

  • Preview the completed order in your profile
  • Approve and download the final version of your paper; or send it for a revision (free of charge!)

Every single document submitted to BestEssays is proofread by two of our highly skilled staff members. Our two-proofreader model is central to our mission of providing the highest quality proofreading available. We offer a 100% satisfaction guarantee. If any BestEssays job does not meet your expectations, please contact us at 888-833-8385, and we'll work until you're satisfied or refund your payment in full.

Credit will be issued 2 to 3 business days after we receive and verify your refund request. Please allow adequate time for your banking institution to process the credit.

Please inspect all documents carefully when you receive your order. If there is any missing or incorrect information, please call our customer service representative at your earliest convenience, but no later than 7 days after your order was delivered. Live customer service hours are every day 8 a.m. to 10 p.m. CT at 888-833-8385.

All press inquiries should be e-mailed or addressed to the following address

If you'd like to know what our customers say about us, please visit our reviews page.